Case Study:
How IMN Enterprises Helped a Large, Rural Health System Deliver on Their Patient Promises
Challenge
A well-respected rural health system faced a growing challenge common in healthcare: maintaining adequate staffing levels across departments. To alleviate the pressure on their teams, they hired locum tenens providers. Managing multiple external locum agencies manually, without the aid of technology, made it difficult to streamline contract creation and maintenance. This process fell to department directors, who were already managing full workloads. Credentialing added another layer of complexity, often delaying the start dates of locum providers and causing further gaps in coverage.
Solution
Seeing the health system buckling under the weight of non-centralized staffing processes, IMN Enterprises offered to help. In 2023, the system began working with IMN Enterprises, a family of privately and women-owned healthcare staffing companies. This decision was due to IMN’s strategic staffing and recruitment expertise and strong belief in the system’s unique hiring goals. In 2024, the health system partnered with IMN Enterprises as a Managed Service Provider (MSP). IMN Enterprises’ MSP solution is a free partnership that manages all aspects of a company’s contingent staffing program and channels communication through a single point of contact. With IMN’s expanded resources and technologic automation, the health system can broadcast their needs in real time to many vendors at a regulated price range.
Results
With IMN overseeing credentialing and vetting, the health system’s department leaders regained valuable time to focus on critical priorities. The number of points of contact was reduced from dozens to just two: a program manager and, occasionally, a credentialing specialist. Since the partnership began, IMN’s division, ICON Medical Network, has successfully placed 22 locum providers across six specialties in the system through a vendor-neutral model. Alongside IMN’s direct hire division, Clinical Magnet, ICON has helped maintain full staffing levels, ensuring that the system continues to uphold its patient care commitments. The health system has praised the centralization of its locum tenens workforce as transformative. The increased stability and efficiency provided by IMN Enterprises' MSP have been game-changers, and the health system looks forward to continuing this successful partnership.
About IMN Enterprises
A suite of healthcare staffing companies with 30+ years of leadership experience in the industry. IMN is proud to offer customizable staffing solutions designed to fit your needs, including permanent placement, locum tenens, temporary, temp-to-perm, contract, recruitment process outsourcing (RPO), consulting, and Managed Service Programs (MSP). Across all specialties, we provide physicians, dentists, advanced practitioners, and allied health professionals.